by Senator Ross Romero
Senate Minority Whip
I wanted to make sure you know that the scheduled 10-digit dialing required to implement the new 385 area code overlay solution will take effect Sunday, March 1, 2009.
I would recommend taking some time this weekend to re-enter the area codes in your cell phones so that when you find the name of the person you are calling, you will have their area code already programmed in. There is a bill in the House (HB 215) which would change the implementation of the area code from a historical use to a geographic area. I would be interested in hearing your response to this bill in this blog post. Click below to post your comments.
Below are facts about the area code change prepared by the Public Service Commission. If you have additional questions, please contact the Public Service Commission at firstname.lastname@example.org or 801-530-6716.
The new 385 Area Code overlaying the existing 801 Area Code
Background: On July 11, 2007, the Utah Public Service Commission issued an order approving the deployment of a new Area Code for use in the area presently served by the 801 Area Code. The new Area Code, 385, will provide additional telephone numbers that are necessary to support the growth in the number of Utah residents, telecommunication service providers, available telecommunications products, and additional lines. The new 385 Area Code will cover the same geographic area as the existing 801 Area Code. In general, the introduction of the 385 Area Code will primarily affect residents in the following counties: Davis, Morgan, Salt Lake, Weber, and Utah.
The following questions and answers will help clarify the impact of deploying the new 385 Area Code:
What change will happen on Sunday, March 1, 2009?
Callers within the 801 Area Code must dial the full 10 digit telephone number in order to complete local calls. The 10 digit telephone number includes the 3 digit Area Code along with the 7 digit telephone number. The PSC ordered the new 385 area code to be added to the geographic area currently served by the 801 Area Code. This change only affects the way callers dial local calls. As a result, all current customers will retain their existing numbers and Area Code.
How will telephone dialing change?
The way callers dial a local call will change; callers will be required to dial 10 digits for all local calls. Specifically:
• For a local call within the same or different Area Code, customers must dial 10 digits (Area Code + 7 digit telephone number).
• For a toll call to all area codes, there is no change, customers must dial 1+10-digits (1 + Area Code + 7-digit telephone number).
• For Operator Services Credit Card, Collect, or a Third Party call to all area codes, there is no change; customers must dial 0+10-digits (0 + Area Code + 7-digit telephone number).
What happens if a caller by mistake dials a “1” before the 10 digits for a local call? Will they be charged for a toll call since they dialed the “1”?
No, callers should not incur toll charges for local calls. Depending upon the service provider of the caller, they will either get an intercept message indicating they do not need to dial a “1” to complete the call, or if the call is allowed to complete, the caller should not be charged for a toll call. Callers should contact their local service provider if they have any questions.
What will not change as a result of the new area code?
• Customers with existing 801 Area Code telephone numbers will have no change to their Area Code or telephone number.
• Local calling areas will remain the same; the price of a call, coverage area, or other rates and services will not change. In other words, if it is presently a local call, it will still be a local call without any toll charges.
• Customers can still dial just three digits to reach 911 and 411. If available, customers can still dial 211, 311, 511, 611, 711 and 811 with just three digits.